Academic Advising
Our Academic Advising service provides personalised guidance and support to help every learner achieve their full potential. For younger students aged 6 to 16, parents can be assured that their child receives careful academic monitoring, regular progress reviews, and individual guidance to support their development. For students aged 16 and above, our academic advisors offer one-to-one support with programme selection, study planning, and goal setting to help them make informed decisions about their education and future pathways. Whether supporting a child’s academic progress or helping an older student plan for higher education and career opportunities, our Academic Advising team is committed to ensuring that every learner receives the guidance, encouragement, and support needed to succeed.
Career Guidance
Our Career Guidance service helps students and parents make informed decisions about future educational and career pathways. For parents of students aged 6 to 16, this service provides valuable insights into how strong English language skills and internationally recognised qualifications can support your child’s long-term academic and professional success. We help parents understand the progression pathways available and how each programme contributes to future opportunities. For students aged 16 and above, our career advisors offer personalised guidance to help them explore study options, career interests, and professional goals. Support includes one-to-one counselling, assistance with CV and personal statement writing, interview preparation, and access to workshops and networking opportunities. Whether planning your child’s educational journey or preparing for university and employment, our Career Guidance team is committed to helping every learner move confidently toward a successful future.
Counseling & Wellbeing
Our Counselling and Wellbeing Support services are designed to help students maintain their emotional wellbeing and successfully manage the challenges that may arise throughout their educational journey. For parents of students aged 6 to 16, you can be assured that your child has access to a safe and supportive environment where their emotional wellbeing is valued. Our team provides guidance and support to help younger learners build confidence, resilience, and positive study habits. For students aged 16 and above, confidential one-to-one counselling is available to help them manage stress, anxiety, personal concerns, and other challenges that may affect their academic performance and overall wellbeing. Students can access support through scheduled appointments, and urgent assistance is available when needed. By prioritising mental health and wellbeing, we help students remain focused, motivated, and prepared to achieve their academic and personal goals.
Financial Support and Payment Assistance
We believe that quality education should be accessible to every learner. Our Financial Support and Payment Assistance services are designed to help families and students understand the various options available to make their educational journey more affordable and manageable. For parents of students aged 6 to 16, our team provides clear guidance on programme fees, available discounts, scholarship opportunities, and flexible payment plans, allowing you to plan your child’s education with confidence. For students aged 16 and above, our advisors offer personalised assistance to explore scholarships, bursaries, and payment arrangements that suit their financial circumstances. Support is available through one-to-one consultations, email enquiries, and information sessions throughout the year. Our goal is to ensure that financial considerations do not become a barrier to accessing high-quality education and achieving future goals.
Disability Services
Disability services at HCBT ensure that all students have equal access to education and can fully participate in all aspects of campus life, regardless of their abilities or disabilities. Our disability services office works with students to identify and implement reasonable accommodations that remove barriers to learning and participation. The service begins with an intake process where students meet with staff to discuss their needs and develop an accommodation plan tailored to their specific circumstances. Accommodations may include extended time for examinations, alternative testing formats, note-taking assistance, assistive technology, and accessible classroom seating. Students can access disability services by contacting the office to schedule an initial consultation, ideally before classes begin.
IT Helpdesk
Our IT Support Services ensure that students can confidently access and use all digital learning resources, including our dedicated Cambridge online learning platform. For parents of students aged 6 to 16, you can be assured that your child will receive the technical support needed to log in to the Cambridge online platform, complete interactive activities, and access additional learning materials from home. For students aged 16 and above, our IT team provides assistance with Cambridge online resources, learning management systems, software setup, and connectivity issues, helping them make the most of their digital learning experience. Support is available through in-person assistance, phone and email support, and online help requests. With access to Cambridge’s interactive online tools and reliable technical support, students can continue learning effectively both in the classroom and at home.
